Hazel Village Virtual Shopping
What is it?
An opportunity to personally select your woodland friends over video call, from your home to our Brooklyn workshop! Virtual shopping appointments are 5-10 minutes long and are conducted via Facetime or Zoom. Virtual shopping is available for doll & animal purchases only (no clothing or accessories.)
How do I book?
Send us an email at firstname.lastname@example.org and request a virtual shopping appointment. We will then send you a booking form to schedule. Please reach out to arrange an appointment before you place your order. (This helps us to plan ahead and schedule everyone who is interested, as well as ensuring that our speedy shipping elves do not pack up your order before your appointment has been completed!)
How should I order?
Please place your order on our website and write ‘Virtual Shopping’ in your order notes (the text box that appears on your cart page before checkout.) We always recommend shopping directly at launch time for Limited-Edition animal releases. Booking a shopping appointment does NOT reserve inventory. Don’t worry, you can still change your mind during your appointment if you decide you would prefer a different (or additional) doll/outfit!
How does the appointment work?
At your appointment time, a member of our team will give you a call (for Facetime) or start your scheduled meeting (for Zoom). We will have an assortment of dolls prepared for you to view, and help you narrow it down to find the perfect woodland friend!