What are the perks of being a Hazelnut?
Hazelnuts receive $5 off their orders under $99 to account for standard shipping, special-edition items made just for Hazelnuts, and access to the Hazelnuts Facebook group where we post updates from the workshop. If you don't have a Facebook, Hazelnuts can access updates here. And other possible perks that we sometimes cook up when we have time. Plus, our fondest appreciation and regard ❤️ 🌰 ❤️
What if I live outside of the US?
We can’t cover 100% of shipping for overseas Hazelnuts (aka Noisettiers, Avellanas, Haselnüsse...) but your Hazelnut code grants you $5 off each order to help with shipping.
How do I become a Hazelnut?
You become a Hazelnut after you spend $250 (including shipping and tax) on our website, at our store, or at one of our pop up markets AND shop with us at least twice (meaning you can’t go from zero to Hazelnut with one mega order).
What if I spend $250 on Hazel Village at another retailer?
We're grateful for your support, friend, no matter where you purchased our products. To qualify to be a Hazelnut, you must purchase directly from our website, workshop, or one of our many pop-ups.
I can’t wait! Is it instantaneous?
Yes! Once you pass the threshold, you should receive an account update email. Make sure to add our emails (hello@hazelvillage & email@example.com) to your contacts so we do not fall in your spam inbox.
What if I ordered using multiple email addresses? Can you combine accounts?
We're unable to combine multiple accounts, so be sure to make all your orders under one email to reach Hazelnut status! The best thing to do is create an account on our website, and always check out using that account. That way we can make sure we don’t miss any of your orders!
How do I stay in the Hazelnuts?
Just place at least one order a year - no minimum spend required. And this should go without saying, but try to behave in a way that the animals would be proud of!For any additional questions, feel free to email us at firstname.lastname@example.org!