Contact Us!

Have any questions, or wish to initiate a return or exchange? Send us an email or fill out our contact form. See our frequently asked questions here!

Telephone & Email

Phone: 929-237-6941 

Email: hello@hazelvillage.com 

Our Customer Service team is available to assist you Monday-Friday from 10am-6pm ET, and on certain weekend days throughout the holiday season. 

Our Brooklyn Workshop & Storefront

Hazel Village is based in Brooklyn! You can visit our Meadow Shop to browse our full collection of handmade doll and animals, doll clothing, and gifts. In-store shopping is available by appointment only – schedule a visit here! 

Address: 240 Huntington St., Suite 202, Brooklyn NY 11231

Local Pickup

Local pickup orders may be placed online by selecting "Pick Up" as your delivery method at checkout. We will send you an email when your order is ready for pickup. No appointment is required for pickup. You can stop by our workshop to pick up your order during the following hours:

Monday-Wednesday: 10AM-5PM

Thursday: 12-5PM

Friday: 10AM-5PM

Saturday: 12-5PM