How do you ship the animals?

All our woodland friends are lovingly wrapped in complimentary bandanas by our talented team of fulfillment elves in our Brooklyn workshop.

We usually ship within 10 business days via USPS. UPS can also be selected at checkout for $10. We can keep to the same timeframe whether or not you've ordered monograms. The mail takes about 3-7 days for US addresses, and about 7-14 days for overseas addresses. Please take note that due to COVID-19 and the busier holiday seasons, there may be additional time added to the shipping timelines.

For domestic orders, we offer $5 first-class shipping, $10 priority shipping, and free shipping for orders over $100. If you live in Canada, there is a shipping fee of $12.

For UK or Germany, it's $35 for orders under $100 or $50 for orders over $100. For most of the rest of the world, it's a $20 flat rate.

Many countries assess customs fees on packages sent from the US. Our shipping charges don't account for those, so you would be responsible for sorting it out in your home country.