As soon as your order is packed up and a shipping label is created, your package is placed directly into a mail bag. Our neighborhood mail carriers visit our workshop to pick up outgoing packages every business day. Sometimes, a package may skip a scan upon arrival to a USPS facility. This is why your package's tracking link may show it as being in pre-shipment for an extended period, even though it has actually left our workshop and is in transit. Please note that this is common, and packages will arrive safely to their destinations in about 3 to 10 business days!