What is a virtual appointment?

We understand that not everyone can travel to Brooklyn to individually pick out a doll or animal from our workshop. As a Hazelnut perk, we offer virtual shopping via Facetime or Skype. If you have recently placed an order and would like to personally select a doll in our workshop to ship to you, email us to schedule a virtual appointment. Our handy fulfillment elves are specially trained to ship out the cutest doll or animal for you!