We understand that not everyone can travel to Brooklyn to individually pick out a doll or animal from our workshop. As a Hazelnut perk, we offer virtual shopping via Facetime or Skype. You can read our Virtual Shopping Guide for more details. If you have recently placed an order and would like to personally select a doll in our workshop to ship to you, email us to schedule a virtual appointment. Our handy fulfillment elves are specially trained to ship out the cutest doll or animal for you!